Privacy Policy

Last updated: 1 May 2025

At Chaiun, we respect your privacy. This policy explains what personal data we collect, how we use it, and your rights.

What we collect:

• Name, contact details, and delivery information when you request a quote or use our services
• Email addresses if you subscribe to updates or contact us
• Website usage data (via cookies and analytics tools)

What we do with it:

• Respond to enquiries and provide quotes
• Carry out delivery and logistics services
• Improve our website and customer experience
• Comply with legal obligations

Data sharing:

We only share your data with trusted third parties when necessary (e.g., couriers, IT providers), and never sell your information.

Your rights:

Under GDPR, you have the right to access, correct, or delete your data. To make a request, email us at [email protected].

For full details, please contact our team or visit https://ico.org.uk (UK) or https://dataprotection.ie (Ireland).